Frequently Asked Questions

Eco Pallets is named to reflect our focus on helping businesses find economical, efficient and reliable material handling solutions. We supply more than plastic pallets, including industrial crates, pallet bins, bunded pallets and spill containment products. The word "Eco" represents not only the importance of the environment, but also our commitment to practical, cost-effective solutions that help businesses reduce handling costs, improve storage efficiency and choose the right products for their operation. Our team also provides expert advice to support industries such as logistics, warehousing, agriculture, food processing, seafood, mining, manufacturing and industrial operations.

Eco Pallets supplies both standard and fully customised plastic pallets, crates, bins, bunded pallets, spill containment and industrial handling products across Australia. Unlike suppliers limited to off-the-shelf stock, we tailor products to specific industry requirements — including custom pallet footprints, conveyor-compatible runners, and branded logos, colours and designs. Our team provides expert, application-based advice across logistics, warehousing, agriculture, food processing, seafood, mining, manufacturing and other industrial operations, and backs it with stock held across our distribution network for reliable supply. The result is plastic pallets and material handling equipment that match your operations, equipment and branding — not a one-size-fits-all product.

No. ISPM 15 applies to solid timber packaging, not plastic. Because our export pallets are plastic, they are generally exempt — no heat treatment, fumigation or stamping required — which removes a common source of export delay and cost. Always confirm the current import requirements of your destination country.

Plastic pallets don't splinter, rot, warp or absorb moisture, and they carry no nails or loose boards, so they're cleaner, more hygienic and more consistent than timber. They last longer in reuse, are ISPM 15 exempt for export, and are fully recyclable at end of life. Timber can be cheaper upfront, but plastic usually wins on total cost over its working life.

Yes. Plastic surfaces are non-porous, wash down easily, won't harbour pests or absorb liquids, and are free of nails and splinters, making them well suited to food, beverage, pharmaceutical and other hygiene-sensitive environments. For direct contact with raw or unpackaged product, choose a food-grade model and confirm it suits your process.

Yes. Many of our pallets and bins are made from recycled polypropylene (PP) or HDPE, and all are fully recyclable at end of life. Because a quality plastic product can be reused many times over a long service life, it typically generates far less waste than single-use timber or cardboard, supporting circular-economy and ESG goals.

Static load is the maximum weight when the pallet is stationary and stacked; dynamic load is the maximum while it's being moved by a forklift or jack; and racking load is the maximum when it's supported only at its edges on beams. Racking is always the lowest figure because the pallet is unsupported in the middle, so match the racking rating, not just the static rating, to your storage setup.

Yes. We supply across Australia, with stock held in key locations, and serve New Zealand from our Auckland warehouse for faster local delivery. A small number of products are stocked in specific states only (noted on the product), so contact us for current stock and lead times for your location.

Yes. As a B2B wholesale supplier we're set up for volume orders and ongoing supply. Send us the product, quantity and delivery location and we'll provide a quote and current lead time.

Match the pallet to your load and destination: 1200 x 800 mm (Euro) for European export; 1100 x 1100 mm or 1200 x 1000 mm for Asia-Pacific container export; 1160/1165 mm Australian-standard sizes for domestic warehousing and racking; and compact 800 x 600 or 1200 x 600 mm skids for retail and small loads. Then match the load rating to how the pallet will be stored and moved. Tell us your goods, weight and whether you're exporting or racking, and we'll recommend a size.

One-way (export) pallets are lightweight and cost-effective, made to ship out with goods and not necessarily return, which is ideal for international export. Reusable pallets are heavier-duty and built for many cycles in closed-loop or in-house operations. Many one-way pallets can still be reused if they return in good condition.

Most of our pallets offer 4-way forklift entry (lift from any side); lighter mini skids are typically 2-way. Pallet jack access varies by model: many allow it, while reversible double-sided pallets are forklift-only. The exact access is listed in each product's specifications.

Our medium- and heavy-duty pallets are rated for racking: the heavy-duty Australian-standard pallets (Eco-1160L, ECO-1165LS) and the steel-reinforced automated pallets (ECO-1160SR/SRL) for beam and drive-in racking, and medium-duty models for beam racking. Lightweight one-way export pallets are generally not rated for racking, so always check the racking load rating before storing on beams.

The steel-reinforced ECO-1160SR and ECO-1160SRL are purpose-engineered for automated shuttle and drive-in racking, where dimensional consistency and rigidity prevent sag and tracking errors. The ECO-1160SRL adds a retaining lip to keep smaller or unstable loads in place during high-speed movement.

Foldable (collapsible) bins fold flat when empty, typically saving a large share of the storage and return-freight space, which suits operations that cycle empty bins. Rigid bins hold their shape permanently for maximum strength and durability under constant heavy use. Choose foldable to save space on returns; choose rigid for the toughest, highest-throughput handling.

Vented bins have slotted walls that allow airflow and drainage, ideal for fresh produce, washed goods and anything that needs to breathe or stay cool. Solid (non-vented) bins have closed walls that fully contain fine, loose or powdery materials and small parts. Same footprint, different job.

Many of our bins and totes are food-grade with smooth, non-porous, easy-clean surfaces suited to fresh produce, food processing and washdown environments. For direct contact with raw or unpackaged food, choose a food-grade model, such as the food-grade folding totes or the smooth-walled LDPE bin, and confirm it suits your application.

Folded flat, our collapsible crates and totes collapse to a fraction of their assembled height, so you can store and return far more empties in the same space and truck. The food-grade folding totes, for example, fold down to about 31 mm, which sharply lowers return-freight and warehouse storage costs.

A bunded pallet, or spill pallet, is a base with a built-in containment sump that catches leaks, drips and spills from drums or IBCs before they reach the floor, drains or stormwater. It helps protect staff, the workplace and the environment, and supports compliance with Australian spill-containment obligations for storing oils, chemicals and other liquids.

As a general rule, Australian spill-containment requirements call for a bund that holds the greater of 25% of the total volume stored or 110% of the largest single container, so one 205L drum needs roughly 226L of containment and a 1000L IBC about 1100L. These are general guidelines only; confirm the exact requirement for your site, liquids and dangerous-goods class with the relevant regulations or authority.

Drum bunds are sized to hold 205L drums, from compact 2-drum units up to 4-drum pallets, while IBC bunds are larger, built to contain one or two 1000L IBCs. Match the bund to what you're storing: drums on a drum bund, IBCs on an IBC bund.

Choose a general purpose kit for water-based, oil and non-aggressive chemical spills; a hazchem kit for hazardous and aggressive chemicals such as in labs and chemical storage; and an oil & fuel kit for hydrocarbons, since its absorbents soak up oil and fuel while repelling water, ideal for fuel stores, transport and marine use. All come ready to use in a labelled 120L wheelie bin and in other sizes.

Yes. If drums or IBCs are stored outdoors, a cover or shroud keeps rain, sun and debris off the stored liquids and helps stop contaminated rainwater collecting in the bund. We offer lockable hard covers for security and flat-packed PVC covers with galvanised frames for drum and IBC bunds; the bund itself is usually sold separately.

Many of our bunded pallets offer forklift and pallet jack access so they can be repositioned when empty and safe to move, while low-profile bunds are designed to sit in place. Check the individual product for its handling access.